Privacy Policy

Welcome to PiCare ("the Service"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information. Please read it carefully.

1. Information We Collect

We may collect the following information when you use the Service:

• Account information (such as your name, email address, and authentication credentials).
• Health-related data (including blood pressure readings, heart rate, medication details, and photo records).
• Usage records (such as PiAI usage count, 安心拍 (Safe Capture) photo uploads, and feature usage history).
• Device information (including operating system, device model, and IP address).

2. How We Use Your Information

The information collected may be used for the following purposes:

• To provide and improve services such as photo-based recording, health data organization, and visit report generation.
• To offer personalized health advice and trend analysis through PiAI.
• To enable cloud backup, data synchronization, and family member management functions.
• To respond to your inquiries, provide customer support, and deliver important service notifications.

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, unless required by law.

4. Data Retention and Security

Your data is encrypted and stored on secure servers. We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or alteration.

If you choose to delete your account, we will delete or anonymize your personal information within a reasonable period.

5. Your Rights

You have the right to access, correct, or delete your personal information at any time. To exercise these rights, please contact our support team.

6. Use of Cookies

We may use cookies to enhance your user experience, such as storing login states or personalization settings. You can manage cookie preferences through your browser settings.

7. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Significant changes will be communicated via notifications or email.

8. Contact Us

If you have any questions regarding this Privacy Policy, please contact us at: support@picare.ai

Last updated: April 29, 2025